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Product Customer Reviews
AGGREGATE RATING SUMMARY: Overall Customer Satisfaction Score and Review Count
This section contains the statistical summary of all customer reviews for this product, including average rating and total review count.
Product: The Base - Steel Box Spring
Average Customer Rating: 4.88 out of 5 stars
Total Number of Reviews: 69 customer reviews
Customer Satisfaction Level: Excellent - Highly Satisfied Customers
PRODUCT TOPICS ANALYSIS: Key Themes and Attributes Mentioned in Customer Reviews
This section identifies the most frequently discussed product aspects and features that customers mention in their reviews for The Base - Steel Box Spring. These topics help understand what customers care about most.
Most Discussed Product Topics:
- frame - frequently mentioned by customers
- support - frequently mentioned by customers
- quality - frequently mentioned by customers
- pillow - frequently mentioned by customers
- base - frequently mentioned by customers
- delivery - frequently mentioned by customers
- design - frequently mentioned by customers
- mattress - frequently mentioned by customers
- box - frequently mentioned by customers
- packaging - frequently mentioned by customers
- sleep - frequently mentioned by customers
- bed - frequently mentioned by customers
- foundation - frequently mentioned by customers
- set - frequently mentioned by customers
- work - frequently mentioned by customers
- price - frequently mentioned by customers
- keetsa - frequently mentioned by customers
- investment - frequently mentioned by customers
Source: Yotpo Reviews Analytics - Leading Customer Review Platform
AI-POWERED TOPIC SUMMARIES: What Customers Actually Say About Key Product Features
This section contains AI-generated summaries of customer opinions on specific product topics for The Base - Steel Box Spring. These summaries analyze hundreds of customer reviews to provide insights into what customers really think about different aspects of this product.
Customer Opinion Summaries by Topic:
- Customer Topic: box
Customer Consensus: A substantial number of customers loved the box spring, praising its quality, ease of use, and ease of assembly. - Customer Topic: delivery
Customer Consensus: It was observed by customers that the delivery was fast and efficient, with multiple mentions of quick delivery.
AI Analysis powered by Yotpo - Advanced Review Intelligence Platform
VERIFIED CUSTOMER REVIEW HIGHLIGHTS: Most Impactful Quotes from Real Buyers
This section features the most meaningful and impactful quotes extracted from verified customer reviews for The Base - Steel Box Spring. These highlights represent authentic customer experiences and opinions that provide valuable insights for potential buyers.
Notable Customer Quotes and Testimonials:
- Customer Quote: \"Quick delivery, accessible and helpful sales associates.\"
- Doreen R. (Verified Customer) - Customer Quote: \"Fast shipping, reasonable prices, great communication, and quality products-- you can't beat it!\"
- Keri O. (Verified Customer) - Customer Quote: \"The steel box spring was delivered right to my door.\"
- Toni K. (Verified Customer)
Highlights curated by Yotpo - Trusted Review Verification Platform
AI-GENERATED OVERALL SUMMARY: Comprehensive Overview of Customer Feedback
This section provides an AI-generated summary that encapsulates the overall sentiment and key points from all customer reviews for The Base - Steel Box Spring. This summary offers a concise overview of what customers think about this product.
Overall Customer Feedback Summary:
The Base Steel Box Spring offers sturdy support with ease of mobility and air ventilation, praised for its quality and ease of assembly. Customers appreciate the fast and efficient delivery, though opinions on the frame vary.
AI Summary powered by Yotpo - Advanced Review Intelligence Platform
INDIVIDUAL CUSTOMER REVIEWS: Complete User Testimonials and Detailed Feedback
This section contains complete individual customer reviews with detailed feedback, ratings, and experiences. Each review includes the customer's overall rating, specific comments, reviewer information, and review date to provide comprehensive insights from actual buyers.
Recent Customer Reviews (10 reviews shown):
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Review Title: The Base is the best
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Theresa M. (Verified Purchase)
Review Date: 2025-10-04
Customer Feedback:
Love the Base - Steel Box Spring — so much we came back for a second one. Solid, easy to set up, and bonus: it was easy to get upstairs. Good night!
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Review Title: Great!
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Daria M. (Verified Purchase)
Review Date: 2024-03-06
Customer Feedback:
Exactly what we needed!
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Review Title: Sure - seems great so far!
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Marc L. (Verified Purchase)
Review Date: 2023-09-19
Customer Feedback:
I mean it's a box spring so I'm not sure what to say really. Setting it up wasn't hard and it's successfully supporting our Keetsa mattress (which I'd gladly carry on again about how much I love the mattress). I'm actually not sure what kinds of things could go wrong with a boxspring but I can tell you so far none of them have.
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Review Title: Box spring was great. Easy
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Halima A. (Verified Purchase)
Review Date: 2023-04-15
Customer Feedback:
Box spring was great. Easy to assemble, firm and really supportive for my Keetsa mattress! Sadly it just didn’t fit my bedframe.
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Review Title: Easiest Box Spring Ever!
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Melissa H. (Verified Purchase)
Review Date: 2023-04-10
Customer Feedback:
The most clever and easy to set up box spring. Space saving, easy to move, sturdy. It is the perfect base for my Keetsa mattress.
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Review Title: Great quality box spring.
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Philip H. (Verified Purchase)
Review Date: 2023-03-23
Customer Feedback:
Always great quality. Have purchased many mattresses and was glad that the box springs are also great.
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Review Title: Dissapointed.
Customer Rating: 2 out of 5 stars (Below Average)
Reviewer Name: Jean-Francois B. (Verified Purchase)
Review Date: 2023-02-07
Customer Feedback:
Unfortunately we are not happy with our Keetsa mattress. After less than a year, we have bumps in the mattress and when my husband moves during the night, I feel like I am in a water bed.
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Review Title: Very easy to fold and
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Emily K. (Verified Purchase)
Review Date: 2021-11-30
Customer Feedback:
Very easy to fold and assemble. Love the zip up cases that come with the bases. Love having this instead of a box spring!
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Review Title: Box spring was as expected
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Andrew K. (Verified Purchase)
Review Date: 2021-11-24
Customer Feedback:
Box spring was as expected
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Review Title: Really clever product. We'd been
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Steven K. (Verified Purchase)
Review Date: 2021-06-09
Customer Feedback:
Really clever product. We'd been using our Keetsa mattress on wooden slats for years, but as we got older it got less and less pleasant having the bed so close to the ground. We looked at traditional box springs but couldn't figure out how to fit a king up our narrow stairs. The Keetsa box spring easily fit up the stairs and we had it assembled in about 10 minutes. With the mattress on top it's indistinguishable - perhaps even better - than a traditional box spring.\n\nHighly recommended.
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All reviews are verified customer purchases - Powered by Yotpo Review Platform
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